This privacy policy is effective as of 29 March 2023. Please note we will regularly update this privacy policy to reflect changes in the way we handle your personal data or any changes in law.

Quant Network Limited takes the privacy of your information very seriously. This privacy policy, together with our Terms of Use, explains who we are and how we collect and use your personal information through your use of the following websites (Quant’s website; Quant Developer Portal; Quant Connect) and services (including Overledger). This document also explains what rights and choices you have regarding your personal information, including where we use your personal information to contact you with information, we think may be of interest to you. In this policy references to Quant, we, our, or us are references to Quant Network Limited and all our group companies doing business under the Quant name.

Quant Network Limited, of 20-22 Wenlock Road, London, England, N1 7GU (company number 09798383), is the data controller of your personal information meaning we are the organisation that is legally responsible for deciding how and for what purposes your personal information is used.

This privacy policy is divided into the following sections:

  • How to contact us
  • What this privacy policy applies to
  • What personal information do we collect?
  • How do we collect your personal information?
  • Our legal basis for processing your personal information
  • Marketing communications
  • Sensitive data
  • Who we share your personal information with
  • Law enforcement requests
  • Keeping your personal information secure
  • How long will your personal information be kept?
  • Data Subject Rights
  • Transfers outside the UK and the European Economic Area (EEA)
  • Cookies Notice

How to contact us

Any questions, comments, requests or complaints regarding this privacy policy or our use of your personal information should be addressed to us preferably by email at privacy@quant.network or by regular mail:

For the attention of:
Privacy Officer
20-22 Wenlock Road
London N1 7GU

What this privacy policy applies to

This privacy policy applies to your use of our websites and services only.

Our websites may provide links to other websites. We have no control over these third party websites and are not responsible for their content or for how your personal information may be processed when you visit them. This privacy policy does not extend to your use of such websites, and we encourage you to read their privacy policy or statements.

What personal information do we collect?

When you use our websites and services, we may collect and process the following information about you:

  • Contact data, including your name, email address and telephone number.
  • Employment data, including your job title, company, and its address.
  • Financial and payment information, including information about the means of payment you use to pay for our services, such as your credit or debit card number, card expiry date, CVC, postcode, and/or wallet address.
  • Identity documents: your passport, ID card, driving licence or other identity documents you provide us, where required under our due diligence obligations.
  • Query/comment data: any communications we have with you for example information you submit in any forms on the website.
  • Technical data: Information captured in our web logs such as device information (e.g., device brand and model, screen dimensions), unique identification numbers (e.g. IP address and device ID), and browser information (e.g. URL, browser type, pages visited, date/time of access), geo-location and other device-specific information, Internet connection information.
  • Other unique identifiers about you that are relevant to your use of our services, such as account IDs, passwords and blockchain addresses connected to your account.

How do we collect your personal information?

We will process personal information which you provide to us via your use of our websites and services and any other interactions you may have with us.

We may also process personal information about you that we collect automatically from your device when you interact with our websites, for example through the use of cookies and similar technologies.

We may also collect information about you from third parties, e.g., relating to your use of websites or services from related third parties, e.g., our sub-contractors.

Personal information that you give to us directly

We will collect your personal information, for example:

  • When you contact us through our website, by telephone, post, e-mail or through any other means
  • When you download materials from our website
  • When you register for our webinars or other events
  • When you opt to receive marketing communications from us
  • When you buy our products or services

Personal information we collect automatically

We automatically collect some personal information about your visit to our website. This information helps us to make improvements to website content and navigation, and includes your IP address, the date, times, and frequency with which you access the website and the way you use and interact with its content.

We will collect your personal information automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on our website, see our Cookies Notice below.

Personal information we collect from third parties

We collect information you provide to third party commercial partners of ours, in connection with services we provide to you. These commercial partners include payment processors or due diligence services providers.

Our legal basis for processing your personal information

We can only use your personal information if we have a lawful basis to do so. For example, if you have given your consent or to comply with our legal and regulatory obligations.

The table below sets out what we use your personal information for and the legal basis for processing.

Purpose(s) Legal basis
Delivering our services to you

Managing our contractual relationship with you

 Necessary for the performance of a contract to which you are a party
Communicating with you Justified on the basis of our legitimate interests for ensuring proper communication
Complying with our due diligence obligations and other regulatory requirements Necessary for the compliance with a legal or regulatory obligation to which we are subject
Administering and improving our website, investigating any complaints, and providing customer service

Improving the security and functioning of our website, networks, and information

 Justified on the basis of our legitimate interest for ensuring that you receive an excellent user experience and that our networks and information are secure
Marketing our products and services to you (unless you have objected to such processing) Justified on the basis of our legitimate interests for ensuring that we can conduct and increase our business
Inviting you to our events and webinars and obtaining your feedback Justified on the basis of our legitimate interests to establish a network of business contacts and potential customers and better understand their interests
Responding to valid requests from law enforcement bodies Where Quant is compelled by court or tribunal order to disclose personal information, necessary for compliance with a legal obligation to which we are subject

In other cases, generally justified on the basis of our legitimate interests to co-operate with law enforcement bodies in the prevention and investigation of suspected criminal offences

We believe it is important to give you choices about the use of your personal information. We will use your personal information as described in this policy. If we want to use your personal information for a purpose not described in this policy, we will first get your consent to do so.

Marketing communications

Where you have given us your email address and asked us to do so, we will send you email marketing communications from time to time. We will however respect your wishes not to receive marketing communications or to stop receiving them at any point in time. You can opt out from receiving these at any time by using the unsubscribe links or instructions included at the bottom of our emails.

Please note that we will continue to send you service-related communications regardless of any opt-out request regarding marketing communications.

Sensitive data

By “sensitive data” or “special categories data” we mean the various categories of personal data identified by data privacy laws as requiring special treatment, including in some circumstances the need to obtain explicit consent from you. These categories include racial or ethnic origin, political opinions, religious, philosophical, or other similar beliefs, membership of a trade union, physical or mental health, biometric or genetic data, sexual life or orientation, or criminal convictions and offences (including information about suspected criminal activities).

We do not generally seek to collect sensitive data either through our website or otherwise. If we do seek to collect such data, we will do this in accordance with data privacy law requirements.

Who we share your personal information with

We may share your personal information with people within Quant and other companies of the Quant group who need to have access to it for business or legal reasons, e.g. in order to provide customer support or to carry out an administrative function such as processing an invoice.

We may also share your personal information with certain third parties in connection with the operation of our business, including our service providers, professional advisers, and public and government authorities.

In particular, we routinely share personal information with:

  • third-party service providers that provide services to us, including billing, payment processing, customer service, email deployment, advertising and marketing, security, and performance monitoring, maintaining, or servicing accounts, processing or fulfilling orders and transactions, verifying customer information, hosting, auditing, and website analytics and data processing; and
  • for other business purposes described in this privacy policy or for any other purpose disclosed to you at the time we collect the information or pursuant to your consent.

We will share your personal information with third parties only if we are satisfied that they take appropriate action to protect your personal information. These third parties may be based in other countries and before we transfer your personal information, we will make sure that we have taken the necessary steps to ensure that your personal information will be given adequate protection as required by applicable data privacy laws (see section on ‘Transfers outside the UK and European Economic Area (EEA)’ below).

We may also need to share your personal information with our legal, information security and other third party advisors from time to time in the following circumstances:

  • with our legal, information security and other advisors to protect and defend the legal rights, safety, and security of Quant, our group companies, users, or the public, including to protect against fraud and malicious activity; and
  • in connection with a proposed corporate transaction, such as a merger or acquisition.

Law enforcement requests

At Quant we are committed to protecting the privacy and other rights of our users as well as the safety and integrity of the services we provide. See our Acceptable Use Policy for details. As such where appropriate we co-operate with law enforcement bodies to promote safety, protect against misuse of our services and otherwise assist their enquiries in connection with suspected criminal offences and/or other contraventions of applicable law.

When we receive a lawful request from a law enforcement body seeking the disclosure of the personal information of a user of one of our websites or services, we will first review and establish the validity of the request. If it is a valid request, our policy is to co-operate with the requesting law enforcement body unless there is a good reason not to do so. If Quant decides to share a user’s personal information in response to such a request, we will first ensure we have a lawful basis to do so.

Keeping your personal information secure

We have implemented technical and organisational measures to safeguard your personal information and help prevent unauthorised access. These measures include:

  • applying encryption methods to your personal information both when we store your information on our internal databases and when we need to transfer it to a third party (or internally);
  • ensuring we have appropriate firewalls in place;
  • requiring our staff to comply with our data protection policies; and
  • restricting access to your personal information on a need-to-know basis.

We also have procedures in place to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your personal information, please let us know immediately by contacting us via this e-mail address: privacy@quant.network.

How long will your personal information be kept?

We will keep your personal information only for as long as we need it to fulfil the purposes for which the information was collected unless legal or regulatory obligations require us to keep it for longer. When we no longer have a need to keep your personal information, we will delete it or anonymise it.

Please note that when you unsubscribe or opt out from a marketing communication, we may need to keep a record of your email address to ensure we do not send you marketing emails in the future.

Data subject rights

You generally have the following rights:

  • Right to access: the right to request copies of the information we hold about you at any time, or that we modify, update, or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
  • Right to correct (also known as rectification): the right to have your information rectified if it is inaccurate or incomplete.
  • Right to erase (also known as the right to be forgotten): the right to request that we delete your information.
  • Right to restrict our use of your information: the right to “block” us from using your information or limit the way in which we can use it.
  • Right to portability: the right to request a copy (in a structured, commonly used and machine readable format) of your information or that we transfer such information to another data controller.
  • Right to object to use: the right to object to our processing of your information including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your personal information (where consent is our legal basis for processing your information), please contact us via this e-mail address: privacy@quant.network.

You have the right to complain to an information authority about our collection and use of your information. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website.

Transfers outside the UK and the European Economic Area (EEA)

Countries outside of the UK and the EEA have different data protection laws, some of which may provide lower levels of protection for personal information.

Personal information which we collect from you may be stored and processed in and transferred to countries outside of the UK and the EEA. For example, if our servers are located in a country outside the UK or the EEA or one of our service providers is situated in a country outside the UK or the EEA. We also share information with our group companies, some of which are located outside the UK and EEA.

When we engage third parties to process your personal information on our behalf, we will contractually require them to handle your personal information appropriately and in accordance with applicable data privacy laws.

Wherever we transfer your information outside the UK and the EEA we will take legally required steps to ensure that appropriate safeguards are in place to protect it. You may contact us to request an explanation of the basis under which we have transferred your personal information and, where relevant, request a copy of the legal safeguards in place by emailing: privacy@quant.network.

Cookies Notice

What are cookies?

Cookies are text files which are commonly used through the Internet and are stored on your device when you access a website. These files contain unique strings of letters and numbers which allow a website to recognise your visit and differentiate you from other users. The term “cookies” also includes technologies that operate in a similar way to traditional web cookies, such as pixels or tags, which are snippets of code added to a website to gather information about its visitors.

Cookies set by the website owner (in this case, Quant) are called “first party cookies”. Cookies set by parties other than the website owner are called “third party cookies”. Third party cookies enable third party features or functionality to be provided on or through the website (e.g., like interactive content and analytics).

There are different types of cookies which can be deployed and these serve different purposes. For example:

  • Strictly necessary cookies: These cookies are required for our websites to function and cannot be switched off in our systems or our websites will not work properly.
  • Analytical/performance cookies: They cookies allow us to count the number of visitors and to see how visitors interact with our website. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Why do we use cookies?

We use cookies to improve your experience of using our websites and to improve our range of products and services.

Before our websites place cookies on your computer, you will be presented with a message bar requesting your consent to set those cookies. By giving your consent to the placing of cookies, you are enabling Quant to provide a better experience and service to you. You may, if you wish, deny consent to the placing of cookies; however certain features of the websites may not function fully or as intended.

How can I control and delete cookies?

You have the right to decide whether to accept or reject cookies. When you first visit our websites, you will be asked for your consent to the use of cookies. If you choose to reject cookies, you may still use our websites though your access to some functionality and areas of our websites will be restricted. If you change your mind, you can update your preferences through your internet browser. Please consult the help and guidance provided by your internet browser if you are unsure about how to adjust your privacy settings.

How often will you update this Cookie Notice?

We may update this Cookie Notice from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Cookie Notice regularly to stay informed about our use of cookies and related technologies.

Last updated:  29 March 2023