This privacy policy is effective as of 2 April 2024. Please note we will regularly update this privacy policy to reflect changes in the way we handle your personal data or any changes in law.

Quant Network Limited takes the privacy of your information very seriously. This privacy policy, together with our Terms of Use, explains who we are and how we collect and use your personal information through your use of the following websites (Quant’s website; Quant Developer Portal; Quant Connect) and services (including Overledger). This document also explains what rights and choices you have regarding your personal information, including where we use your personal information to contact you with information, we think may be of interest to you. In this policy references to Quant, we, our, or us are references to Quant Network Limited and all our group companies doing business under the Quant name.

Quant Network Limited, of 20-22 Wenlock Road, London, England, N1 7GU (company number 09798383), is the data controller of your personal information meaning we are the organisation that is legally responsible for deciding how and for what purposes your personal information is used.

This privacy policy is divided into the following sections:

  • How to contact us
  • What this privacy policy applies to
  • What personal information do we collect?
  • How do we collect your personal information?
  • Our legal basis for processing your personal information
  • Marketing communications
  • Sensitive data
  • Who we share your personal information with
  • Law enforcement requests
  • Keeping your personal information secure
  • How long will your personal information be kept?
  • Data Subject Rights
  • Transfers outside the UK and the European Economic Area (EEA)
  • Cookies Notice

How to contact us

Any questions, comments, requests or complaints regarding this privacy policy or our use of your personal information should be addressed to us preferably by email at privacy@quant.network or by regular mail:

For the attention of:
Privacy Officer
Quant Network Ltd
20-22 Wenlock Road
London N1 7GU

What this privacy policy applies to

This privacy policy applies to your use of our websites and services only.

Our websites may provide links to other websites. We have no control over these third party websites and are not responsible for their content or for how your personal information may be processed when you visit them. This privacy policy does not extend to your use of such websites, and we encourage you to read their privacy policy or statements.

What personal information do we collect?

When you use our websites and services, we may collect and process the following information about you:

  • Contact data, including your name, email address and telephone number.
  • Employment data, including your job title, company, and its address.
  • Financial and payment information, including information about the means of payment you use to pay for our services, such as your credit or debit card number, card expiry date, CVC, postcode, and/or wallet address.
  • Identity documents: your passport, ID card, driving licence or other identity documents you provide us, where required under our due diligence obligations.
  • Query/comment data: any communications we have with you for example information you submit in any forms on the website.
  • Technical data: Information captured in our web logs such as device information (e.g., device brand and model, screen dimensions), unique identification numbers (e.g. IP address and device ID), and browser information (e.g. URL, browser type, pages visited, date/time of access), geo-location and other device-specific information, Internet connection information.
  • Other unique identifiers about you that are relevant to your use of our services, such as account IDs, passwords and blockchain addresses connected to your account.

How do we collect your personal information?

We will process personal information which you provide to us via your use of our websites and services and any other interactions you may have with us.

We may also process personal information about you that we collect automatically from your device when you interact with our websites, for example through the use of cookies and similar technologies.

We may also collect information about you from third parties, e.g., relating to your use of websites or services from related third parties, e.g., our sub-contractors.

Personal information that you give to us directly

We will collect your personal information, for example:

  • When you contact us through our website, by telephone, post, e-mail or through any other means
  • When you download materials from our website
  • When you register for our webinars or other events
  • When you opt to receive marketing communications from us
  • When you buy our products or services

Personal information we collect automatically

We automatically collect some personal information about your visit to our website. This information helps us to make improvements to website content and navigation, and includes your IP address, the date, times, and frequency with which you access the website and the way you use and interact with its content.

We will collect your personal information automatically via cookies, in line with the cookie settings on your browser and our cookie consent manager. For more information about cookies, and how we use them on our website, see the section below, headed “Cookies Notice”.

Personal information we collect from third parties

We collect information you provide to third party commercial partners of ours, in connection with services we provide to you. These commercial partners include payment processors or due diligence services providers.

Our legal basis for processing your personal information

We can only use your personal information if we have a lawful basis to do so. For example, if you have given your consent or to comply with our legal and regulatory obligations.

The table below sets out what we use your personal information for and the legal basis for processing.

Purpose(s) Legal basis
Delivering our services to you

Managing our contractual relationship with you

 Necessary for the performance of a contract to which you are a party
Communicating with you Justified on the basis of our legitimate interests for ensuring proper communication
Complying with our due diligence obligations and other regulatory requirements Necessary for the compliance with a legal or regulatory obligation to which we are subject
Administering and improving our website, investigating any complaints, and providing customer service

Improving the security and functioning of our website, networks, and information

 Justified on the basis of our legitimate interest for ensuring that you receive an excellent user experience and that our networks and information are secure
Marketing our products and services to you (unless you have objected to such processing) Justified on the basis of our legitimate interests for ensuring that we can conduct and increase our business
Inviting you to our events and webinars and obtaining your feedback Justified on the basis of our legitimate interests to establish a network of business contacts and potential customers and better understand their interests
Responding to valid requests from law enforcement bodies Where Quant is compelled by court or tribunal order to disclose personal information, necessary for compliance with a legal obligation to which we are subject

In other cases, generally justified on the basis of our legitimate interests to co-operate with law enforcement bodies in the prevention and investigation of suspected criminal offences

We believe it is important to give you choices about the use of your personal information. We will use your personal information as described in this policy. If we want to use your personal information for a purpose not described in this policy, we will first get your consent to do so.

Marketing communications

Where you have given us your email address and asked us to do so, we will send you email marketing communications from time to time. We will however respect your wishes not to receive marketing communications or to stop receiving them at any point in time. You can opt out from receiving these at any time by using the unsubscribe links or instructions included at the bottom of our emails.

Please note that we will continue to send you service-related communications regardless of any opt-out request regarding marketing communications.

Sensitive data

By “sensitive data” or “special categories data” we mean the various categories of personal data identified by data privacy laws as requiring special treatment, including in some circumstances the need to obtain explicit consent from you. These categories include racial or ethnic origin, political opinions, religious, philosophical, or other similar beliefs, membership of a trade union, physical or mental health, biometric or genetic data, sexual life or orientation, or criminal convictions and offences (including information about suspected criminal activities).

We do not generally seek to collect sensitive data either through our website or otherwise. If we do seek to collect such data, we will do this in accordance with data privacy law requirements.

Who we share your personal information with

We may share your personal information with people within Quant and other companies of the Quant group who need to have access to it for business or legal reasons, e.g. in order to provide customer support or to carry out an administrative function such as processing an invoice.

We may also share your personal information with certain third parties in connection with the operation of our business, including our service providers, professional advisers, and public and government authorities.

In particular, we routinely share personal information with:

  • third-party service providers that provide services to us, including billing, payment processing, customer service, email deployment, advertising and marketing, security, and performance monitoring, maintaining, or servicing accounts, processing or fulfilling orders and transactions, verifying customer information, hosting, auditing, and website analytics and data processing; and
  • for other business purposes described in this privacy policy or for any other purpose disclosed to you at the time we collect the information or pursuant to your consent.

We will share your personal information with third parties only if we are satisfied that they take appropriate action to protect your personal information. These third parties may be based in other countries and before we transfer your personal information, we will make sure that we have taken the necessary steps to ensure that your personal information will be given adequate protection as required by applicable data privacy laws (see section on ‘Transfers outside the UK and European Economic Area (EEA)’ below).

We may also need to share your personal information with our legal, information security and other third party advisors from time to time in the following circumstances:

  • with our legal, information security and other advisors to protect and defend the legal rights, safety, and security of Quant, our group companies, users, or the public, including to protect against fraud and malicious activity; and
  • in connection with a proposed corporate transaction, such as a merger or acquisition.

Law enforcement requests

At Quant we are committed to protecting the privacy and other rights of our users as well as the safety and integrity of the services we provide. See our Acceptable Use Policy for details. As such where appropriate we co-operate with law enforcement bodies to promote safety, protect against misuse of our services and otherwise assist their enquiries in connection with suspected criminal offences and/or other contraventions of applicable law.

When we receive a lawful request from a law enforcement body seeking the disclosure of the personal information of a user of one of our websites or services, we will first review and establish the validity of the request. If it is a valid request, our policy is to co-operate with the requesting law enforcement body unless there is a good reason not to do so. If Quant decides to share a user’s personal information in response to such a request, we will first ensure we have a lawful basis to do so.

Keeping your personal information secure

We have implemented technical and organisational measures to safeguard your personal information and help prevent unauthorised access. These measures include:

  • applying encryption methods to your personal information both when we store your information on our internal databases and when we need to transfer it to a third party (or internally);
  • ensuring we have appropriate firewalls in place;
  • requiring our staff to comply with our data protection policies; and
  • restricting access to your personal information on a need-to-know basis.

We also have procedures in place to deal with any suspected data breach. If you suspect any misuse or loss or unauthorised access to your personal information, please let us know immediately by contacting us via this e-mail address: privacy@quant.network.

How long will your personal information be kept?

We will keep your personal information only for as long as we need it to fulfil the purposes for which the information was collected unless legal or regulatory obligations require us to keep it for longer. When we no longer have a need to keep your personal information, we will delete it or anonymise it.

Please note that when you unsubscribe or opt out from a marketing communication, we may need to keep a record of your email address to ensure we do not send you marketing emails in the future.

Data subject rights

You generally have the following rights:

  • Right to access: the right to request copies of the information we hold about you at any time, or that we modify, update, or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this unless your request is “manifestly unfounded or excessive.” Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
  • Right to correct (also known as rectification): the right to have your information rectified if it is inaccurate or incomplete.
  • Right to erase (also known as the right to be forgotten): the right to request that we delete your information.
  • Right to restrict our use of your information: the right to “block” us from using your information or limit the way in which we can use it.
  • Right to portability: the right to request a copy (in a structured, commonly used and machine readable format) of your information or that we transfer such information to another data controller.
  • Right to object to use: the right to object to our processing of your information including where we use it for our legitimate interests.

To make enquiries, exercise any of your rights set out above, or withdraw your consent to the processing of your personal information (where consent is our legal basis for processing your information), please contact us via this e-mail address: privacy@quant.network.

You have the right to complain to an information authority about our collection and use of your information. For the UK, this is the Information Commissioner’s Office (ICO). The ICO’s contact details can be found on their website.

Transfers outside the UK and the European Economic Area (EEA)

Countries outside of the UK and the EEA have different data protection laws, some of which may provide lower levels of protection for personal information.

Personal information which we collect from you may be stored and processed in and transferred to countries outside of the UK and the EEA. For example, if our servers are located in a country outside the UK or the EEA or one of our service providers is situated in a country outside the UK or the EEA. We also share information with our group companies, some of which are located outside the UK and EEA.

When we engage third parties to process your personal information on our behalf, we will contractually require them to handle your personal information appropriately and in accordance with applicable data privacy laws.

Wherever we transfer your information outside the UK and the EEA we will take legally required steps to ensure that appropriate safeguards are in place to protect it. You may contact us to request an explanation of the basis under which we have transferred your personal information and, where relevant, request a copy of the legal safeguards in place by emailing: privacy@quant.network.

Cookie Notice

We can place cookies and other similar technology on your device, including mobile device, in accordance with your preferences set on our cookie consent manager.

What are cookies?

Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a site and allow a site to recognize your device. Cookies managed by Quant only are called “first party cookies” whereas cookies from third parties are called “third party cookies” as explained below.

Why do we use cookies and similar technologies?

Cookies do a lot of different jobs, such as letting you navigate between pages efficiently, remembering your preferences and generally improving the user experience. They can also help to ensure that the advertisements you see online are more relevant to you and your interests.

In addition, cookies can help us to analyse the use of our websites and online content (analytics cookies) and they can also facilitate/track the interaction on our websites and online content with social media (e.g. links to social media sites, like buttons, etc.).

Does Quant use cookies for marketing and analytics?

Yes, we may use information collected from our cookies to identify user behaviour and to serve content and offers based on your profile, and for the other purposes described below, to the extent legally permissible.

In other cases, we can associate cookie information (including information from cookies placed via our advertisements on third party sites) with an identifiable individual. For example:

  • If we send you a targeted email which includes web beacons, cookies, or similar technologies we will know whether you open, read, or delete the message.
  • When you click a link in a marketing e-mail you receive from Quant, we will also use a cookie to log what pages you view and what content you download from our websites, even if you are not registered at or signed into our site.
  • As described above, we may combine data from publicly available sources, and from our different e-mail, website, and personal interactions with you (this includes information collected when you sign-up or log on to our sites or connect to our sites using your social media credentials (such as LinkedIn). We combine this data to better assess your experience with Quant and to perform the other activities described throughout our privacy policy

Does Quant use any cookies from third party companies?

Some cookies, web beacons and other tracking and storage technologies that we use are from third party companies (third party cookies), to provide us with web analytics and intelligence about our sites which may also be used to provide measurement services and target ads.

These companies use programming code to collect information about your interaction with our sites, such as the pages you visit, the links you click on and how long you are on our sites. This code is only active while you are on a Quant website.

Companies using third party cookies include LinkedIn

Does Quant use any tracking technologies similar to cookies?

We may also use web beacons (including conversion pixels) or other technologies for similar purposes as above and we may include these on our sites, in marketing e-mail messages our, to determine whether messages have been opened and links clicked on. Web beacons do not place information on your device, but they may work in conjunction with cookies to monitor website activity. The information provided below about cookies also applies to web beacons and similar technologies. Conversion pixels are small codes located on a particular web page which are triggered when someone visits a page resulting in an increase in the conversion count.

What if I don’t want cookies or similar tracking technologies?

You can adjust your cookie settings through our cookie consent manager. If you want to remove existing cookies from your device, you can do this using your browser options. If you want to block future cookies being placed on your device, you can use our cookie consent manager.

Please bear in mind that deleting and blocking cookies may have an impact on your user experience.

What types of cookies does the site use?

The cookies used on Quant websites have been categorised as follows:

  • Necessary
  • Functionality
  • Experience
  • Measurement
  • Marketing

For a description of these categories please see our cookie consent manager.

If you have any questions, please email: privacy@quant.network

 

Last updated:  2 April 2023